Revenue Operations Executive (Payment Gateways)

Note: Please apply only once, through the Google Form linked at the end of this job post

Codingal (www.codingal.com) is the global leader in online coding and AI education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.

Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.

As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids use AI and build with it.

Trusted by over 500,000 students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.

We seek a full-time Revenue Operations Executive to join the passionate Codingal team.

Role Overview

As a Revenue Operations Executive, you will oversee and optimize the entire revenue generation process for repeat customers by aiding the Customer Relations team. Analyze data, identify areas for improvement, and implement strategies to drive business efficiency and revenue growth.

Key Responsibilities

1. Manage Payment Infrastructure: Configure and maintain payment gateways (Stripe, Razorpay, Flutterwave, PayPal), bank payment rails, and related software. Ensure integration reliability and compliance (PCI, local regulations).

2. Own Recurring Billing Flow: Design and oversee subscription billing logic (plan changes, proration, trials, upgrades/downgrades) and one-time charges. Handle automated retry logic: for instance, Razorpay will retry failed charges up to three times, moving subscriptions between pending and halted states. Ensure invoices and settlements are tracking

3. Payment Failure Reduction: Monitor failed payment trends; analyze declines (card expiration, insufficient funds, network timeouts, fraud flags) and implement remedies. For example, typical failure causes include expired/invalid cards, bank restrictions, or gateway downtime. Work with customers (via finance/CS) to update payment methods.

4. Revenue Leakage Prevention: Proactively detect and fix revenue leakage (e.g., lost renewals, uncollected refunds). Align with Finance to reconcile payment batches, identify unhandled transactions, and correct accounting mismatches. Implement dunning email campaigns or payment recovery processes to reclaim failed charges.

5. Cross-Functional Projects: Collaborate on new features (e.g., multi-currency pricing, payment retries) with Engineering; advise on finance systems (ERP/QuickBooks sync) with Finance; and train Customer Relations on common payment issues. The RevOps Specialist ensures all teams share consistent data and tools..

6. Continuous Improvement: Stay abreast of new payment methods (e.g., local wallets, UPI, BNPL) and evaluate their integration. Automate manual tasks (e.g., scheduled reconciliation, payment status alerts). Use analytics to test improvements (e.g., A/B test a new retry email subject line or trial period) for revenue uplift.

7. Auto-Charge & Retry Metrics: Measure the percentage of payments collected automatically (vs. manual intervention), success after each retry attempt, and the number of invoices in pending/halted states. Aim to increase auto-collect rates and minimize manual collections.

8. Overall Subscription Health: Key SaaS metrics like MRR (Monthly Recurring Revenue), churn rate, LTV/CAC, etc. Alerts on unusual churn spikes (often due to payment issues) and dashboards for MRR growth track overall business health

Qualifications

• Education: Bachelor’s degree in Business, Finance, Engineering, Economics, or related field
• Experience: 1+ years in Revenue Operations

Technical

• Working knowledge of payment gateways like Stripe / Razorpay (Must have skill)
• Proficient with Excel/Google Sheets (basic SQL a plus)
• Proficient in AI tools like ChatGPT

Soft Skills

• Strong analytical mindset and attention to detail
• Clear written & verbal communication; able to translate data into insights
• Self-starter who thrives in a fast-paced, cross-functional environment

Perks

• Speedy growth scenario to take Leadership roles where the only thing you will be judged on is your performance
• Lunch And Dinner will be provided every day.
• Employer PF contribution, Medical Insurance

What we offer

• Competitive salary (₹5–7 LPA, based on experience)
• A collaborative, mission-driven team culture
• Career growth opportunities

Location

HSR Layout Sector 7, Bangalore, India
**
Please note that this is an in-person role, with no remote option available.**

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Application link (mandatory): https://cdg.al/Revenue